What is Responsible Gaming?
At Pebble Games, we encourage a culture of responsible gaming, ensuring that all players have a safe and enjoyable experience. We provide a range of support to help players maintain a balanced approach to gaming.
Our goal is to deliver moments of luck and joy through high-quality slot games and community experiences. However, most importantly, we want to ensure that you play safely and responsibly. Managing your gaming or taking breaks when needed is essential for a healthy gaming experience.
There are a few important principles to keep in mind when playing Pebble City. All players must be 21 years or older, and we strictly enforce age restrictions. Our games are meant for entertainment purposes only and do not offer opportunities to wager real money or win real-world prizes. In other words, winning in our games does not translate to financial gain or success in real life. Remember, victories in social casino games are just that—game-related accomplishments, not guarantees of success outside of the virtual world.
When Might Gaming Become a Problem?
If you or someone around you is concerned about your gaming habits, take a moment to review the following list. These questions can help you assess your current situation:
• Preoccupation with gaming
• Withdrawal symptoms when gaming is taken away or not possible (sadness, anxiety, irritability)
• Tolerance – needing to spend more time gaming to satisfy the urge
• Inability to reduce playing, unsuccessful attempts to quit gaming
• Giving up other activities or losing interest in previously enjoyed activities due to gaming
• Continuing to game despite problems
• Deceiving family members or others about the amount of time spent on gaming
• Using gaming to relieve negative moods, such as guilt or hopelessness
• Jeopardizing or losing a job or relationship due to gaming
Source: American Psychiatric Association (link here)
What You Can Do
1. Steps you can take if you need a break
Your health and well-being come first. If you’re having trouble managing your gaming, please reach out to our Customer Support Team for assistance (support_pebble@pebblestream.io).
2. Disable game notifications
You can turn off game notifications on your smartphone or tablet. Learn how to disable notifications on different devices:
• Apple: Apple Notification Settings
• Google: Google Notification Settings
3. Steps to limit in-app purchases
Pebble City is free to play, but in-app purchases are available. While purchases are always an option, you can disable or limit them in your mobile device settings:
• Apple: Apple In-App Purchase Settings
• Google: Google Play In-App Purchase Settings
4. Deactivate your Pebble City account
Pebble Games can temporarily or permanently disable access to your account. If you’re interested in deactivating your account, please contact our Customer Support Team (support_pebble@pebblestream.io).
5. If You Need More Help
Need to talk to someone about your gaming habits or get more support? Here are a few resources to consider:
• Smart Social Gamers: smartsocialgamers.org
• CheckPoint: A charity providing mental health information and resources for gamers globally: checkpointorg.com
• National Institute of Mental Health: Help finding mental health professionals in the US: nimh.nih.gov
• Healthdirect: Help locating mental health professionals in Australia: healthdirect.gov.au
IMPORTANT:
If you, a friend, or a loved one is having thoughts of self-harm, please seek immediate professional help. A list of suicide prevention centers around the world can be found here: IASP Crisis Centers.